Terms & Conditions

Last updated: January 2025

These terms and conditions apply to all agreements between Brazen and its clients.

1. Definitions

In these terms and conditions, the following definitions apply:

Brazen: Brazen, established in the Netherlands, Chamber of Commerce number [to be completed], hereinafter referred to as "service provider".

Client: the natural or legal person who enters into an agreement with Brazen.

Services: all work to be delivered by Brazen in the field of Generative Engine Optimisation (GEO), Search Engine Optimisation (SEO), content creation, training and related activities.

2. Applicability

2.1 These terms and conditions apply to all quotations, offers and agreements between Brazen and client.

2.2 Deviations from these terms are only valid if agreed in writing.

2.3 The applicability of any purchasing or other terms of the client is expressly rejected.

3. Quotations and offers

3.1 All quotations from Brazen are non-binding and valid for 30 days, unless otherwise stated.

3.2 Brazen cannot be held to its quotations if the client should have understood that the quotation, or part thereof, contains an obvious mistake or typographical error.

4. Performance of the agreement

4.1 Brazen will perform the agreement to the best of its knowledge and ability and in accordance with the requirements of good workmanship.

4.2 Brazen has the right to have certain work performed by third parties.

4.3 The client ensures that all data which Brazen indicates is necessary, or which the client should reasonably understand is necessary for the execution of the agreement, is provided to Brazen in a timely manner.

5. Results and guarantees

5.1 Brazen does not guarantee specific results regarding search engine positions, AI mentions or other measurable SEO/GEO outcomes. Achieving results depends on many external factors beyond Brazen's control.

5.2 Brazen endeavours to perform the agreed work to the best of its ability.

5.3 Client understands that search engines and AI platforms regularly update their algorithms, which may affect results.

6. Confidentiality

6.1 Both parties are obliged to maintain confidentiality regarding all confidential information they have obtained from each other or from another source in the context of their agreement.

6.2 Information is considered confidential if this has been communicated by the other party or if this follows from the nature of the information.

7. Intellectual property

7.1 Brazen retains all intellectual property rights to methodologies, working methods, tools and reports developed by it, unless otherwise agreed in writing.

7.2 The client receives a non-exclusive right of use to the content and documents developed by Brazen in the context of the assignment after full payment.

8. Rates and payment

8.1 All rates are exclusive of VAT, unless otherwise stated.

8.2 Payment must be made within 30 days of the invoice date.

8.3 If the payment term is exceeded, the client is in default by operation of law and Brazen is entitled to charge statutory commercial interest.

9. Liability

9.1 Brazen's total liability for an attributable failure to fulfil the agreement is limited to compensation of direct damage up to a maximum of the price agreed for that agreement (excluding VAT) over the last three months.

9.2 Brazen's liability for indirect damage, consequential damage, loss of profit or missed savings is excluded.

10. Termination and dissolution

10.1 Both parties may terminate the agreement in writing with a notice period of 30 days.

10.2 In the event of dissolution, Brazen's claims on the client are immediately due and payable.

11. Applicable law and disputes

11.1 Dutch law applies to all agreements between Brazen and client.

11.2 Disputes are preferably resolved by mutual consultation. If this is not possible, disputes will be submitted to the competent court in the district where Brazen is established.

12. Contact details

Brazen The Netherlands

Email: hello@brazen.nl Website: www.brazen.nl